A bespoke property management service for your luxury property
A bespoke property management service platform designed specifically for clients with complex and demanding residence requirements.
We begin with a full assessment of your property to build up an asset register of all services in the property and discuss your preferences in order to create a complete picture of your requirements. Accordingly, we then tailor the appropriate elements of our service to deliver a truly comprehensive practical and administrative solution. We also offer property management services for new build apartments.
- 24/7, 365-day assistance available
- Monthly expenditure and account reporting
- Fully vetted in-house personnel
- Regular, customised reporting
- One monthly payment
- Daily, weekly or monthly property inspections
A bespoke service from start to finish
We begin with a full assessment of your property to build up a complete picture of your requirements. Accordingly, we can then tailor the appropriate elements of our service to deliver a comprehensive practical and administrative solution.
We meticulously record all the details of your preferences so that if a member of our team goes on annual leave, we can continue the same personalised service.
Property inspections are specific and tailored to each property and client preference.
An a la carte menu of service elements, including but not limited to:
- Capex expenditure management and accounting
- Composition and management of annual budgets
- Monthly expenditure and account reporting
- Access management including key holding
- In-house housekeeping, cleaning and linen services
- Homecoming preparation
- Security service management
- Facilities service management
- Contractor and third party supplier/contracts
management - Full management of the property and grounds
- Direct employment and management of property staff
- Liaison with all involved parties
- Planned preventative maintenance schedule
- Daily, weekly or monthly property inspections
- Regular property activity reporting
- Reactive maintenance
- Principle request and issue resolution
- Expenditure fund management and accounting
Full discretion and care
All of our standard staff services are carried out by our in-house personnel who are trained, vetted and uniformed. We take the utmost care during any contact with your belongings and home, and we fully respect the importance of your privacy.
In the event that we need to bring in a specialist or tradesperson, such as an electrician, we only use trusted suppliers that are accustomed to managing Prime and Super Prime residences in Central London. Furthermore, we ensure a member of our team is present in your residence while they are working.